COMPREHENSIVE RECEIVABLE
MANAGEMENT SERVICES
End-to-end billing, accounts receivable management, and recovery solutions designed to improve cash flow, reduce outstanding balances, and strengthen your financial performance.
Billing Support Services
UFMS provides billing support solutions that assist healthcare providers with patient billing communication and account resolution.
Our U.S. team works directly with patients and providers to facilitate understanding of billing statements and assist with payment coordination.
Patient Account Resolution
Our representatives communicate with patients to resolve outstanding balances, answer billing questions, and assist with payment arrangements when appropriate.
Early Balance Resolution
By assisting with accounts earlier in the billing process, UFMS helps healthcare organizations reduce aging receivables and improve overall collection performance.
Revenue Recovery Services
For unpaid accounts, UFMS provides professional recovery services that maintain a respectful and compliant approach, communicating with patients.
Client Healthcare Benefits
US-Based Customer Service
Improved billing support operations
Reduced administrative workload for your staff
Improved cash flow and revenue recovery
Professional patient financial communication
Compliance with healthcare financial regulations
Our Expertise and Key Service Areas
Provider Outsource
We manage your self-pay accounts as an extension of your internal billing department, combining healthcare billing expertise with scalable solutions for a wide range of industries—fully aligned with your company policies to improve follow-up, reduce outstanding balances, and strengthen cash flow.
Our team integrates seamlessly with your existing processes, ensuring consistent communication, accurate account handling, and a streamlined experience that supports both your organization and the individuals you serve.
Customer Service Center
Our U.S.-based Customer Service Center acts as an extension of your team, providing professional, reliable support for patient billing and account inquiries. We handle high volumes of communication with accuracy and care, helping reduce the burden on your internal staff.
With a focus on clear communication and timely follow-up, our team assists patients with billing questions, payment coordination, and account resolution. This ensures a positive experience while improving overall efficiency and performance.
Through trained representatives and structured processes, we deliver consistent, compliant service that supports your revenue cycle and strengthens your customer relationships.
United We Collect
United We Collect is our full-service debt recovery solution and represents Stage II of our Accounts Receivable Cycle Management program for healthcare providers. By the time accounts reach this stage, they have gone through every appropriate billing opportunity, ensuring a thorough and compliant transition into recovery.
With evolving regulations from the Consumer Financial Protection Bureau (CFPB) and credit reporting agencies, healthcare collections have undergone significant changes. From extended reporting timelines to new minimum balance requirements, recovering outstanding healthcare balances has become more complex than ever. Our team stays fully aligned with all federal, state, and municipal regulations, ensuring compliant, ethical, and effective recovery practices while continuing to deliver the results our clients expect.
Notice - The federal law requires we inform you that this is an attempt by a debt collector to collect a debt. Any information obtained will be used for that purpose.
Email:
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Address
P.O. Box 954029
Lake Mary, FL 32795-4029
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